Virtual Intensive Outpatient Program (IOP) & Partial Hospitalization Programs (PHP) treatment program for mental and behavioral health.

Please note: as of September 2024 we are not currently running the IOP / PHP program.

Virtual Online Intensive Outpatient Program (IOP) & Partial Hospitalization Program (PHP)

We are pleased to announce the development of a new physical location for intensive outpatient and partial hospitalization program offering in-person and virtual mental health and substance addiction rehab for residents of Florida, and is based in Jacksonville, Florida. The program is unavailable to adolescents and is only offered to individuals 18 years of age and up seeking virtual treatment or in-person outpatient treatment for mental health disorders, mood disorders, and/or substance use disorders. A therapist will treat individuals without substance-related issues as well but we primarily treat mood disorders. Patients participate in both outpatient groups, individual, or family therapy sessions for approximately 10-15 days, on average.

Virtual Intensive Outpatient Program (IOP)
The virtual intensive outpatient program is made up of a set of group telehealth classes (below). This program is 12 hours per week and is designed to help those with a mental health disorder. Education is available to you and your family members through separately scheduled outpatient appointments. This program is offered Monday through Thursday from 9 am to 12 pm.
Virtual Partial Hospitalization Program (PHP)
The partial hospitalization program provides 21 hours of group therapy a week for those with a mental health disorder. Personalized continuum of care plans are created to meet your needs. Programming is offered Monday through Friday from 9 am to 12 pm, and Monday through Thursday from 1:00 pm to 2:30 pm.
Chemical Dependence/Substance Use Program
Individuals with a history of substance use may join the online IOP program or online PHP program. For these individuals, there are supplemental requirements involving AA or NA, urine drug screen monitoring, and medication assisted treatment (MAT), if applicable.
Who qualifies for online IOP/PHP services?
PHP and IOP are otherwise known as “day stay” programs since you will only spend the day at the facility and then return to the comfort of your home at the end of the day. IOP/PHP is more appropriate for individuals who have not been doing well in traditional outpatient level of care (with visits at most once per week) and need to have more frequent therapy and medication adjustments. Often individuals in online therapy sessions will require nearly daily medication adjustments and daily psychotherapy. IOP/PHP would be appropriate treatment for individuals who want to work on: depression, anxiety, self-advocacy, family dynamics, communication, self-esteem, shame/guilt, stress management and relapse prevention.
Virtual IOP treatment and PHP Program Schedule

We offer therapy that is based on acceptance and commitment therapy, rational emotive behavioral therapy, and cognitive behavioral therapy.

  1. Rational Emotive Behavioral Therapy – understanding belief structures and reframing
  2. Logotherapy – meaning centered individual therapy
  3. Acceptance and Goal Setting – developing value-aligned goal setting
  4. Overcoming Procrastination
  5. Alone-liness Alleviation – building valuable relationships and communication techniques
  6. Rage reduction – anger management techniques
  7. CBT-i – CBT for insomnia
  8. Childhood trauma and emotional maturity
  9. Interpersonal therapy – codependency and attachment theory
  10. Interpersonal therapy – communication skill building
  11. Learning to Love Yourself – intro to self-compassion, unconditional self-acceptance
  12. Mindfulness
  13. Coping with urges and triggers
  14. Forgiveness
  15. Acceptance and commitment therapy for anxiety
  16. Music Therapy
  17. Art Therapy
  18. Improv Therapy
  19. Yoga Therapy
  20. Spirituality
  21. Emotional Freedom Technique tapping
  22. Life Skills training
  23. Interfamily Systems Therapy
  24. Psychomotor Therapy (Pesso Boyden System Psychomotor Therapy)

Virtual Intensive Outpatient Program and Partial Hospitalization Program Frequently Asked Questions

Where can I find an IOP services or PHP services near me in Florida?
Our online program offers evidence-based in person and virtual care to individuals who are physically located within the state of Florida. You must be located within the state of Florida for the entirety of the IOP/PHP program. Your state of residence may be outside of Florida, but you must physically present in Florida when you are logged into the virtual treatment sessions.
What is a virtual in-person intensive outpatient program (IOP)?
An intensive outpatient program is one step above regular outpatient treatment programs in the care hierarchy. It involves in-person daily appointments, therefore an IOP program is more time-intensive than a regular outpatient treatment. According to ASAM, individuals who attend intensive outpatient will have a minimal risk of withdrawal, mild severity of emotional, behavioral, cognitive issues, require structured in-person programs, and have a high relapse potential. Unlike inpatient treatment, IOP does not require that individuals live in the facility. Typically, they will go to the treatment facility for a few hours each day, and then return to the comfort of their own homes.
Where can I detox? Can I just detox?
If you are actively using drugs, alcohol, or other substances, you should go to detox to first get cleared by a medical professional that you will not have harmful withdrawal symptoms. You can use an internet search to find a local detox treatment center. After you are discharged from the detox center (around 1-5 days) you may join our program. The detox is just the first step, and must accompany a strong follow-up plan. Detox alone is typically not sufficient on the path to recovery. An IOP program will help individuals readapt to the world with new sobriety.
How often is online IOP treatment?
Most IOP programs involve at least 12 hours per week of activity scheduled across four days per week, therapy. This is usually split among 4 to 5 days.
What does SA IOP stand for?
Substance abuse intensive outpatient program.
What medication options are offered to me?
We have a psychiatrist on staff full-time who is able to prescribe any medication that is deemed medically necessary. Clinicians do not offer acute detoxification but we can help treat prolonged withdrawal symptoms such as insomnia, restlessness, irritability, and dysphoria. You may need to have frequent changes to your medications, and typically our psychiatrist will make these changes while in the program, and then when you are discharged you can follow up with your psychiatrist if you have one. If you do not have a psychiatrist you may get a follow up with our practice. Medication-assisted therapy options that are offered in person are: naltrexone, vivitrol, suboxone (buprenorphine), among others. We do not offer suboxone via virtual visits.
Is this virtual IOP program in network or out of network?
Right now, the IOP and PHP program are only in network with UnitedHealthcare / Optum. The IOP and PHP programs are out of network for all other insurance plans. But please note, we are in network for therapy sessions for treatment of behavioral health or cognitive behavioral therapy as well as medication management. Thus, if you do not have any annual limit for individual and group therapy sessions, we may be able to bill your insurance for daily group therapy sessions. Please securely send us your insurance information so we can check your insurance coverage.
I’d like to start treatment, but I am working and need to keep working. I can’t take any time off. What would I do about work? How do I take time off from work in order to enroll in this program?
You may be eligible for short-term disability. Please do not let this be a hindrance to your care. Talk to your HR department about what the requirements are to taking short-term disability. We very much believe that a fulfilling job is vital to one’s sense of fulfillment and well-being; however if you are struggling with mental health issues, behavioral health, or substance use disorder you may be able to utilize short term disability to take time off from work, and then return to work even stronger.
What can I expect when I attend an in-person online IOP treatment?

Online intensive outpatient treatment is a part-time but thorough treatment program designed to get the help they need with moderate to severe depression, anxiety, or both. IOP can also address substance use concerns in individuals who need the intensive outpatient level of care for alcohol or other substance use. You can expect to meet with a treatment counselor who will determine if you are an appropriate fit for this level of care. If you are not an appropriate fit, they will suggest you to a more appropriate program. They will also collect necessary demographics and insurance information.

Intensive outpatient programs involve addressing many life problems and concerns people may be experiencing including:

  • Developing coping skills
  • Anger management
  • Addressing crises
  • Managing cravings for substances
  • Interpersonal skills
  • Managing grief
  • Problem solving
  • Understanding emotions
  • Education on mental health diagnoses

Intensive outpatient treatment involves multiple modalities of treatment including individual, group, and family therapy, though most of the program involves online group therapy. Psychiatric evaluations and medication management may be part of treatment when appropriate. Many people in intensive outpatient treatment may also get other supplemental forms of help by working with spiritual leaders, attending Alcoholics Anonymous (AA) meetings, or engaging in complementary practices.

Intensive outpatient treatment is less involved than inpatient treatment and patients sleep at home. This higher level of care provides more mental health support than traditional outpatient talk therapy or other mental health treatment programs, but is not as involved as inpatient treatment. Patients can expect to be involved in programming for most of the day.

The program starts with a thorough assessment of each person’s background. Participants can expect to have multiple sessions per day during the week for the duration of the program and have weekends off. The length of the program depends on the needs of the individual client. Patients will eventually transition from the virtual IOP program to regular outpatient therapy once they have met goals determined by the patient and their treatment team.

Intricate and Cooccurring Mental Health Conditions
Mental health conditions are complex problems. They may occur due to biological, situational, traumatic, or chemical causes. Many mental illnesses occur together which may complicate treatment and diagnosis. These conditions require being addressed individually yet are often so intertwined that they must be addressed together. Failure to address these conditions can lead to serious consequences for families, society, and individuals. They impact both physical and mental health. Mental health conditions and addiction occur across the lifespan. They are not disorders that will simply be cured with a short course of medication or intervention. They require continued monitoring and management to ensure they remain well-controlled.

Substance use disorders and mental illnesses require specialized interventions that many other medical conditions do not. They need more intense interventions that go beyond just medications and therapeutic interventions. Often people living with these conditions require social, vocational, and financial interventions to address the wide array of ways they can complicate one’s life. Working with a specialist who understands these complexities is critical to ensuring people’s physical and mental health is preserved across the life span.

Chronic Conditions
Mental illness is more often a lifelong condition. The same can be said for addiction and substance use concerns. People who experience these challenges require frequent, ongoing monitoring to ensure that their conditions are adequately managed. Failure to do so can be devastating for the individual, their family, and society. Mental illness exists in the context of a person’s life and a cookie cutter approach to treatment will not work for each individual. A thorough treatment plan will take into account the patient’s individual situation, values, and situational factors. Their goals, personal history, and economic situation must be accounted for. Support must be done in a way that factors in long term sustainability or it will be unlikely to be maintainable for the individual.

The lives of humans are not static so any addiction treatment must be flexible. A person’s condition may change or they may experience a life changing event that must be taken into account. If an individual moves, they need to be given resources to be able to find continued care along with getting support during the transition period. A knowledgeable treatment team will be able to help plan for these in advance or alter the plan as soon as problems arise.

Care Individualized
While certain guidelines need to be followed to provide the best care for an individual, not every intervention may be needed for each person. For example, some people may need medication as part of their treatment plan while others may require individual or group therapy as their main treatment. Some folks may need both. Whichever approach or approaches are used, a treatment plan should look different for each person. It should take into account their personal history, goals, culture, and values. If something isn’t working or a barrier to care is discovered, the plan should be modified to take that into account.

Continuous assessment is an important part of individual care. Changes in mental health are expected over time and the plan should be altered in response to these changes. Individuals may have a partial response to an intervention requiring a change be made or it may become clear that there is a different underlying problem that needs to be addressed. Addiction and mental illness can build upon each other and changing course I necessary based on what a person’s situation is like at that moment.

Whole Person Care
Addressing substance use and mental health are important. This cannot be done effectively without taking into account the entire picture of who a person is and their life. People who are important to a person, such a friends, family, partners, spiritual leaders, and others, may be involved to ensure maximum chances of success. A treatment plan should address other areas of an individual’s life such as employment, education, and housing. Often people will have preferences and values that should be taken into account. A discussion of goals should occur and make sure that whatever treatment is initiated, it doesn’t interfere with an individual’s long term goals whenever possible. Often times, working toward achieving goals can actually help address the field of mental health and substance use concerns. Taking these important aspects of a person’s life into account can help facilitate successful interventions rather than impede them.
Evidence Based Approaches
Not all treatments purported to help with mental illness or addiction will actually work. There are many people out there who may make claims about a treatment modality that will not result in improvement. This can delay a person getting proper care and cause further damage to their health and their life. In some scenarios, the intervention itself may cause damage to the person directly. Following scientific, evidence-based approaches is important to preventing unintended harm to a person. By using established, objective assessment tools to see how well an intervention works, we can minimize the chances of things going wrong while maximizing the potential for benefit.

An understanding of the scientific process and how to evaluate available evidence is important. Knowing how to integrate this evidence into a full treatment plan is just as important. Just because evidence shows that one treatment modality works in one situation does not mean that it will work in every situation. An important part of evidence-based treatment is knowing how and when to implement the evidence we have for the benefit of the patient.

Where can I find an IOP program in Florida?

Our Treatment Center in Florida

What is the difference between IOP and PHP?

An in-depth analysis of the difference between IOP and PHP

If you are struggling with substance or alcohol use, depression, or anxiety, intensive outpatient may be right for you. Contact us at (888) 730-5220 or inquiry@telepsychhealth.com to begin the process of healing today!
entrance to telepsychhealth office complex

Entrance to Office Complex
TelepsychHealth IOP/PHP Programs

entrance to telepsychhealth office complex
Front Office PHP/IOP
entrance to telepsychhealth office complex
Front office Entry PHP/IOP

Physical Location (also offering virtual care to individuals in Florida)

12058 San Jose Blvd, Suite 202
Jacksonville, FL, 32223

Hours of Operation (In Person Programming)

Monday through Friday
9 AM to 5 PM eastern, Excluding Holidays

Hours of Operation (Intake)

Monday through Friday
8 AM to 8 PM eastern, Excluding Holidays

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